Privacy Policy

We collect the following types of information from you:

• Personal Information: When you register a pet's microchip, we may collect personal information such as your name, contact details, and pet-related information.
• Microchip Data: We collect the microchip information associated with your pet, which may include the microchip ID and related details.
• Usage Information: We may collect information about how you use our services, including log data and user interactions with our platform.

We use the collected information for the following purposes:

• Microchip Registration: We use the provided microchip data to register your pet and its associated information in our database, which assists in reuniting lost pets with their owners.
• Communication: We may use your contact details to communicate with you about updates, changes to our services, or other relevant information.
• Improvement: We analyse usage data to improve our services, enhance user experience, and make informed decisions.

We prioritise the security of your data and take appropriate measures to protect it from unauthorised access, disclosure, alteration, or destruction.

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may engage third-party service providers to assist us in providing our services. These providers are bound by confidentiality agreements and are only authorised to use your information as needed to perform their services.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

• You can review and update your personal information in your account settings.
• You may choose not to provide certain information, but this may limit your ability to use certain features of our services.
• You can opt out of receiving non-essential communications from us.

Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be effective upon posting the updated policy on our website.

If you have questions or concerns about our Privacy Policy, please contact us at support@getfloof.com By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.